QDSNVD (“we”, “us”) operates qdsnvd.com. This policy explains what personal data we collect, why we collect it, and the rights you have over it.
What we collect
- Order information: name, email address, shipping address, phone number, and the items you order.
- Payment information: handled directly by our payment provider. We receive only the result of the transaction (success or failure), the amount, and a masked card reference. We never see or store your full card number.
- Technical data: IP address, browser type, device type, and pages visited, collected through cookies and analytics.
- Communications: messages you send us by email or through our contact form.
Why we use it
- To process, pack, and ship your order, and to send order and shipping confirmations.
- To handle returns, refunds, and customer service requests.
- To detect and prevent fraud, including payment fraud screening required by our payment provider.
- To understand how the site is used so we can improve it.
Who we share it with
We share only what is necessary with:
- Payment providers, to authorise and process your payment.
- Shipping carriers, to deliver your order.
- Service providers that host the site, send transactional email, and provide analytics.
We do not sell your personal data.
Cookies
We use essential cookies to keep your cart and session working, and analytics cookies to measure traffic. You can block cookies in your browser settings, but the cart and checkout may stop working if you do.
How long we keep it
Order records are kept for as long as required for accounting, tax, and dispute purposes. Marketing contact data is kept until you unsubscribe. Analytics data is retained in aggregated form.
Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. To exercise any of these, email us. We may need to verify your identity before acting. You also have the right to complain to your local data protection authority.
International transfers
Our service providers may process data outside your country. Where required, transfers rely on appropriate safeguards such as standard contractual clauses.
Children
Our store is not directed at children under 16 and we do not knowingly collect their data.
Changes
We may update this policy. The current version is always posted on this page.
Contact
Questions about privacy: contact@qbsnvd.com